Summit County's Emergency Communications Center earns Ohio Gold Star Dispatch Center of the Year honor, recognized for exceptional emergency services and community safety, as praised by County Executive Ilene Shapiro.
SUMMIT COUNTY, Ohio – The Summit Emergency Communications Center has been named the Ohio Gold Star Dispatch Center of the Year. County Executive Ilene Shapiro announced the honor Oct. 1. The award was presented Sept. 16 in Delaware, Ohio. The center, known as SECC, handles dispatch for much of Summit County. Its team received the statewide recognition as part of the Ohio Gold Star Awards program. About the Gold Star Awards The Gold Star Awards honor exceptional emergency communications professionals and teams. They also recognize the role telecommunicators play in the safety and well being of communities across Ohio. The program is held with the Ohio NENA/APCO Joint State Conference. Shapiro credits the team Shapiro said the award reflects the work of the people behind the headsets. "This recognition is a testament to the incredible team we have built at the Summit Emergency Communications Center," Shapiro said. "Our dispatchers are often the first point of contact during someone's most difficult moments, and the work they do every day requires skill, compassion and an unwavering commitment to public safety. I am incredibly proud of the entire SECC team and pleased to see their hard work recognized statewide." How the regional center works SECC is a regional center that serves communities and public safety agencies throughout Summit County. It brings emergency communications services together in one centralized operation. Participating communities share technology, resources and expertise through that setup. The county says residents and first responders still receive quality service. Who SECC serves SECC currently provides dispatch services for these communities: Boston Heights, Copley, Coventry, Cuyahoga Falls, Fairlawn, Mogadore, Munroe Falls, Silver Lake, Stow and Tallmadge. The center also dispatches for the Summit County Sheriff's Office and Summit Metro Parks. More information about the Ohio Gold Star Awards is available at ohioapco.org/gold-star-awards .
Frequently Asked Questions
Where is the Summit County Dispatch Center located?
The Summit Emergency Communications Center (SECC) is located in Summit County, Ohio. It serves communities throughout the county, including Boston Heights, Copley, Coventry, and others.
When was the Summit County Dispatch Center awarded the Ohio Gold Star?
The Ohio Gold Star Dispatch Center of the Year award was presented to the Summit Emergency Communications Center on Sept. 16, 2023, in Delaware, Ohio.
Which communities does the Summit Emergency Communications Center serve?
SECC provides dispatch services for communities such as Boston Heights, Copley, Coventry, Cuyahoga Falls, Fairlawn, Mogadore, Munroe Falls, Silver Lake, Stow, and Tallmadge, as well as the Summit County Sheriff's Office and Summit Metro Parks.
Who presented the Ohio Gold Star Award to the Summit County Dispatch Center?
The award was presented by the Ohio Gold Star Awards program, which is held in conjunction with the Ohio NENA/APCO Joint State Conference.
Why did Summit County Executive Ilene Shapiro commend the dispatch team?
Shapiro commended the team for their critical role as the first point of contact during emergencies, emphasizing their skill, compassion, and unwavering commitment to public safety.