How to Handle Cold-Related Issues in Your Home or Apartment: A Guide for Northeast Ohio Residents

January 21, 2025

As Northeast Ohio faces dangerously cold temperatures, homeowners and renters alike may encounter issues caused by the extreme weather. From frozen pipes to insufficient heating, addressing these problems quickly is essential for safety and comfort. This guide provides practical steps to manage cold-related issues in your home or apartment and includes a list of local resources for assistance.

Common Cold-Weather Problems and How to Address Them

Frozen Pipes
- Prevention: Keep a steady trickle of water running from faucets, particularly those along exterior walls. Open cabinet doors to allow warm air to circulate around pipes.
- If Pipes Freeze: Turn off the main water supply to prevent bursting. Use a hairdryer or heating pad to thaw pipes gradually, starting near the faucet. Avoid using open flames.
Insufficient Heating
- Quick Fixes: Seal drafts around windows and doors with weatherstripping or towels. Use portable space heaters safely by keeping them away from flammable materials and never leaving them unattended.
- Contact Landlord: If you’re renting and your heat isn’t working, notify your landlord immediately. Ohio law requires landlords to maintain safe and livable conditions, including adequate heating.
Power Outages
- Stay Warm: Dress in layers and gather in the warmest room of your home. Use blankets and sleeping bags for added insulation. Avoid using gas stoves or ovens for heating, as this can cause carbon monoxide poisoning.
- Report Outages: Contact your utility company to report the issue and check for restoration updates.
Ice Dams and Roof Leaks
- Prevention: Clear gutters of debris and remove snow buildup from your roof if safe to do so. Use a roof rake to prevent ice dams.
- Quick Response: If leaks occur, contain water using buckets or tarps and contact a professional for repairs.
Health Risks: Hypothermia and Frostbite
- Recognize Symptoms: Hypothermia signs include shivering, confusion, and slurred speech. Frostbite appears as pale or numb skin, particularly on extremities.
- Seek Help: Move to a warm area, remove wet clothing, and use warm (not hot) compresses. Seek medical attention if symptoms persist.

Resources for Assistance

Warming Centers
- Check with local city or county government websites for warming center locations. Popular options include libraries, community centers, and places of worship.
- Example: Cleveland’s Office of Emergency Management (clevelandohio.gov).
Utility Assistance Programs
- HEAP (Home Energy Assistance Program): Provides financial help for heating costs. Call 1-800-282-0880 or visit energyhelp.ohio.gov.
- Dominion Energy: Offers payment plans and energy assistance. Contact customer service at 1-800-362-7557.
Rental Assistance and Housing Rights
- Legal Aid Society of Cleveland: For tenants experiencing heating issues or other unsafe conditions, call 1-888-817-3777.
- Cuyahoga County Housing Assistance: Provides resources for emergency housing needs. Visit cuyahogacounty.us.
Emergency Services
- Dial 211 for United Way’s resource hotline to find local shelters, food assistance, and heating programs.
- For severe emergencies, contact 911 immediately.
Weather Updates and Alerts
- Follow the National Weather Service (weather.gov/cle) for real-time updates.

Extreme cold can pose serious challenges, but with preparation and the right resources, you can stay safe and warm. Address issues promptly and don’t hesitate to reach out for help if needed. Stay vigilant and take care this winter season!