Job Posting: Full-Time Senior Technical Engineer – Tech Support

Location: Garfield Heights, Ohio
Company: WeldonPC.com

Position: Senior Technical Engineer
Type: Full-Time

About Us:
WeldonPC.com, a leading provider of digital and tech services in Northeast Ohio, is seeking a skilled Senior Technical Support Engineer to join our team. With a commitment to excellence and innovation, we serve a diverse range of clients, offering solutions across computer repair, managed IT services, and website design.

Position Summary:
As a Tech Support Engineer, you will play a crucial role in overseeing technical operations, managing client relationships, and providing advanced technical support. This is an exciting opportunity for an experienced engineer to work on complex projects, drive technical excellence, and be part of a team that values expertise and customer satisfaction.

Responsibilities:

• Oversee daily technical operations and ensure efficient workflow
• Manage and strengthen client relationships, addressing their IT needs proactively
• Provide advanced technical support to clients, troubleshooting complex issues
• Lead projects from inception to completion, ensuring all technical requirements are met
• Collaborate with other engineers to develop innovative solutions and improvements

Qualifications:

• Technical experience in IT support or engineering roles
• Strong communication skills with the ability to clearly explain complex technical issues
• Proven experience managing complex projects and providing high-level client support
• Problem-solving skills and the ability to work under pressure
• Passion for technology and commitment to continuous learning

Why Join Us?

At WeldonPC.com, we believe in fostering talent, offering career growth opportunities, and creating an environment where technical excellence is valued. Join us and be part of a team that is dedicated to setting high standards in tech support and client service.

Apply Now:
Visit weldonpc.com/careers to apply for this exciting opportunity!